[ COMMUNICATIONS CHANNEL // 005 ]
CONTACT OPERATIONS
DIRECT HUMAN TRANSMISSION // OPERATIONS DESK // RESPONSE < 24H
We are an independent studio and respond to every transmission personally. Human operatives answer all channels within one business day (Monday–Friday, 9:00 AM – 6:00 PM ET).
ORDER SUPPORT
Tracking queries, address modifications, returns, and refunds tied to orders placed.
WHOLESALE & PRESS
Stocking Alienwear artifacts in concept boutiques or editorial press features.
SIZE & FIT ADVICE
True-to-US relaxed unisex silhouettes. Tell us what you normally wear for sizing advice.
TRANSMISSION PROTOCOL: WHAT TO INCLUDE
Include your Order Confirmation Number, checkout email address, and photos if your garment arrived damaged. With these details, operations desks resolve virtually all requests in a single response.