PRIVACY POLICY
TRANSPARENCY, TELEMETRY & DATA RETENTION SPECIFICATIONS — LAST UPDATED: OCTOBER 2026
Alienwear respects your privacy. This dossier explains what data we collect, why we collect it, and the full rights and controls you hold. Direct all telemetry inquiries to support@alienwear.co.
01 // WHAT WE COLLECT
- Order data: Name, email address, shipping and billing address, phone number and garment order specifications.
- Payment data: Processed directly and securely through encrypted payment gateways (Stripe, PayPal, Apple Pay). We never store or inspect full credit card records.
- Technical telemetry: IP address, device profile, browser telemetry and visited artifacts, analyzed solely to protect and optimize platform stability.
- Transmission data: Email address provided voluntarily upon subscription to The Dispatch transmission archive.
02 // HOW WE USE IT
Your records are processed strictly to mill, inspect and ship ordered artifacts, provide rapid customer support, verify order authenticity against fraud, transmit tracking telemetry, and (only upon opt-in) notify you of seasonal drops. We never sell, rent, or monetize your personal information.
03 // THIRD-PARTY RECIPIENTS
We disclose data solely to essential operational nodes: US production ateliers, certified shipping carriers (USPS, UPS, DHL), payment gateways, and encrypted email dispatch tools. Each partner operates under strict confidentiality and security protocols.
04 // YOUR RIGHTS & JURISDICTION
You maintain full authority to request access to, correction of, or permanent purging of your personal records. California residents hold full disclosure rights under the CCPA. Unsubscribe from marketing transmissions at any moment with a single click in any email footer.
05 // COOKIES & RETENTION
Essential session cookies sustain cart state and checkout security. Lightweight analytics identify navigational preferences. Financial order logs are archived only as mandated by federal tax and accounting laws; promotional data is purged upon unsubscription.
COMMUNICATIONS DESK
For privacy inquiries, telemetry clarification, or data deletion requests, transmit direct to support@alienwear.co. Operations desks respond within one business day.